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This training is crafted for support workers who assist clients experiencing mental health challenges, focusing on those needing support as outlined in their care plan. The course equips participants with vital knowledge and practical skills to provide initial mental health first aid, fostering client well-being and safety.

Key topics include:

  • Overview of common mental health conditions and their symptoms

  • Understanding the basics of mental health and well-being

  • Recognizing signs of mental health crises or distress

  • Responsibilities in supporting clients with mental health needs

  • Effective communication and de-escalation techniques

  • Strategies for promoting client safety during mental health crises

  • Supporting clients in accessing mental health services

  • Self-care practices for support workers to manage stress

  • Collaborating with mental health professionals for ongoing care